Doesn’t Hurt to Ask
Make an informed choice when hiring a house cleaner! With today’s demanding lifestyles, finding the time to maintain a spotless home can be a challenge. Juggling work commitments and family schedules leaves little energy for tackling household chores. That’s where a professional cleaner comes in. If you’re considering hiring a cleaner to keep your home sanitized and your sanity intact, it’s essential to ask the right questions.
Ensure quality, security, and fair pricing by posing these vital inquiries to your potential maid service. Get ready to enjoy a pristine living space with the assistance of move-in/move-out cleaning experts. Take the first step toward a hassle-free cleaning experience today!
ARE YOU INSURED?
Sometimes the best cleaners are the weekend warriors that are trying to make a few extra dollars on the side. They may charge a lower rate, but if they get injured or break something valuable with their magic duster, then you’re liable. Make sure that you’re house cleaner carries General Liability and Worker’s Compensation insurance. These two policies will protect your expensive decorations as well as your bank account.
All of Eloise’s cleaning professionals are covered with over $250k in general liability insurance and workers compensation. They will provide the quality of the weekend warrior with the protection of an insurance policy.
HOW DO YOU SCREEN YOUR CLEANERS?
This is probably the most important question to ask. You want to know that the people that have access to your private home are: responsible, trustworthy and not criminals. If you’re hiring an individual, be sure to ask for a background check and properly screen the individual. When hiring a company, then ask about their hiring process. Make sure it is a stringent process. Not one that hires people with a heartbeat.
Eloise has a 12 step hiring process. From ensuring the applicant matches our core values to a criminal background check and finishing with monthly quality assessments – we are fully transparent about our hiring process. You can relax and have peace-of-mind that your house is secure while our fully-vetted cleaning professionals are cleaning your home.
WILL I GET THE SAME CLEANER EVERY CLEANING?
A lot of large cleaning companies send a different team of cleaners every cleaning. Developing a relationship with the person maintaining your home makes you feel more comfortable. You should get to know the person scrubbing your toilet.
Our customers have spoken and we listened. We completely understand that having the same cleaner is important to you. Worry no longer. From the beginning of our client’s recurring service, we pair you with one of our cleaning professionals. They are responsible for every cleaning and will be the only person or team entering your home. If there is ever a time where they are sick, going on vacation or change occupations then we give you plenty of notice and introduce you to another one of our fully-screened, cleaner.
DO YOU HAVE A SATISFACTION GUARANTEE?
There’s nothing worse than paying for a service that isn’t completed to your standards. Coming home to areas not dusted, a dirty microwave and cobwebs in the corners is not fun – especially after paying top-dollar. Ask your potential cleaning provider what they do in those situations. Sometimes getting a cleaner to do their job can be like pulling teeth. Make sure they have a checklist that they follow and ask how they respond if anything is missed on the checklist.
We like to be completely transparent with everything we do. From our cleaning checklist to our pricing you have access to our policies at all times. If you ever come home and are not happy with your service, then we return immediately and re-do anything we missed. Best of all, we reimburse you for the inconvenience. You will enjoy a seamless and simple service, everytime. We also offer multiple guarantees to ensure that we are always on time and consistently meet our standard of clean.
Book us now and enjoy our services forever.
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